Tired of waiting for releases of highly sought-after collectibles only to find out that they’ve already sold out? Pre-ordering products helps you avoid these frustrations! It makes the process a hassle-free and enjoyable experience.

As soon as a manufacturer announces a new item and gives us the go signal, we list it for presale with an expected arrival date. Presale means we are taking advanced orders for the item. The items have not yet been released nor has it arrived at our warehouse. Only pay our down payment. Full payment need not be made until the item arrives at our warehouse and is ready to ship.

You’ll need to pay the down payment first. The minimum down payment can be found in the product description. The rest of your balance need not be made until the item arrives at our warehouse and is ready to ship. Once you pre-order an item, we will ask you to choose a payment method.

For pre-orders, we accept all payment methods such as PayPal, Credit card using PayPal, Bank deposit through BPI and BDO, GCash, and Palawan Express. We realize this may be months in advance, so you have the option to change payment methods any time before the item arrives. Once the item arrives at the warehouse, we will process your order and charge you based on your chosen payment method.

Customers will be given 5 days to settle their down payment. Failure to comply will result to cancellation of order and a warning that the customer may be banned from the store and forbidden from making future orders.

Yes. You can cancel most pre-orders at any time prior to their arrival at our warehouse.

If you wish to cancel a pre-order and you paid a non-refundable down payment, contact customer service to complete the cancelation. Your down payment will not be refunded.

No. Some expensive or custom items may require a non-refundable down payment due at the time of order placement. We purchase the item on your behalf and want to be certain you really want it before we place our order. You will have to agree to and pay the Non-Refundable down payment to place your pre-order.

If you change your mind and wish to cancel your pre-order, your non-refundable down payment will not be refunded.

All pre-ordered products list an expected arrival date. Our product department is in constant contact with our suppliers to receive the most up-to-date information possible. Once we know something has changed, we will update our listings and update you through your registered email address.

We all would like pre-orders to show up within the expected time frame, but unfortunately the toy industry may experience delays. The expected arrival date is merely an estimate. There are no guarantees for when pre-ordered products will exactly arrive. No compensation can be given for pre-orders that arrive late.

Only pre-order products if you are not worried about receiving the items later than the estimated arrival time. As such, we don’t recommend pre-ordering products If you need an item a specific day, We don't recommend pre-ordering products if you need them by a fixed time.

When possible, we will notify that a pre-order is arriving soon. This will allow you to review your selected payment method, shipping address, and shipping method before your order is processed.

Please note we are unable to do this for all products. We are dependent on the notifications made by our suppliers given to us prior to shipping.